30 Day Money-Back Guarantee
We get it's hard to trust a product which sounds too good to be true. That's why, at My Cuddle Buddy we're proud to offer our 30 day money-back guarantee!
How to claim your money back:
- To be eligible to claim a refund, individuals must have purchased My Cuddle Buddy's electronic menstrual pain reliever belt device from www.mycuddlebuddy.com between 9.00am AEST 1 August 2018 and 11.59pm AEST on 31 December 2023.
- On the day your order is delivered, email a customer care representative at hello@mycuddlebuddy.com a blank email with the subject header "30 Day Money-Back Guarantee".
- Trial our Belt Device for at least 15 Days from date of purchase, but for no more than 30 days.
- If you are not completely satisfied by the performance of our Belt Device, email a customer care representative via the same email chain sharing your review and money-back request.
- Once approved, return the our Belt Device (in its original packaging) via a trackable mail service to the address provided by our customer care representative.
- Incomplete, indecipherable or illegible claims will be deemed invalid.
- Real postage costs for the sending and return of our Belt Device are the full responsibility of the Claimant and will not be refunded.
- Once returned, our Belt Device's purchase price will be refunded to you.
