30 Day Money-Back Guarantee

We get it's hard to trust a product which sounds too good to be true. That's why, at My Cuddle Buddy we're proud to offer our 30 day money-back guarantee!

How to claim your money back:

  1. To be eligible to claim a refund, individuals must have purchased My Cuddle Buddy's electronic menstrual pain reliever belt device from www.mycuddlebuddy.com between 9.00am AEST 1 August 2018 and 11.59pm AEST on 31 December 2023.
  2. On the day your order is delivered, email a customer care representative at hello@mycuddlebuddy.com a blank email with the subject header "30 Day Money-Back Guarantee".
  3. Trial our Belt Device for at least 15 Days from date of purchase, but for no more than 30 days.
  4. If you are not completely satisfied by the performance of our Belt Device, email a customer care representative via the same email chain sharing your review and money-back request.
  5. Once approved, return the our Belt Device (in its original packaging) via a trackable mail service to the address provided by our customer care representative.
  6. Incomplete, indecipherable or illegible claims will be deemed invalid.
  7. Real postage costs for the sending and return of our Belt Device are the full responsibility of the Claimant and will not be refunded.
  8. Once returned, our Belt Device's purchase price will be refunded to you.

Happy with our support?

Start your pain free journey today. Say goodbye to period pains, menstrual cramps and unnecessary sick days. With our premium products and service, natural pain relief has never been so easy!